**What is LA CORONA DEL ROSARIO’S Convenience Fee? ***
A Minimum Convenience Fee of Rs. 49/- will be applicable to the orders, delivery charge depends upon the weight and volume of the goods, We give high priority for the goods to reach the end user in the best possible condition.
*If the order is cancelled, lost or un – delivered to your preferred location, we will refund the complete order amount including the convenience fee, if paid online. *How are orders placed on La corona del rosario is delivered to me?
All orders placed on La corona del rosario are dispatched through our own courier partners such as Delhivery, DTDC Etc.
**I have received a partial item/partial order or an Untenanted/Void packet?
Kindly reach out to us for pilferage within 48 hours of delivery failing which the claim will not be entertained. Whilst we investigate, request you to please make note of the below pointers:
Please do not use the item for which claim is being raised.
You may be required to information’s like, short description of the case (A few questions will be asked to help us understand the scenario)
The snapshots of the packet and other boxes (If any) (Try to cover the sides which look tampered/damaged as per the Users
The refund for prepaid/Cash on delivery orders will be done after the investigation
You may not be liable for a refund, if he/she falls in any of the scenarios stated below:
Failure to provide adequate information about the case.
Failure to provide snapshots of the packet and box(if any)
If a pilferage delivery was received, pilferage claims must be made the same day.
