What is your Exchange/Refund Policy?

Customers can initiate Exchange/Refund request for their order within 7 days of the order delivery.

Request for Cancellations are not allowed for, confirmed/prepaid orders, custom orders, or wholesale orders.

Returns will be accepted under the following conditions:
Defective/Damaged Product
Product significantly different from the Product’s Specifications
Wrong Color/ Size/ Style
Incorrect Quantity
Wrong Product Delivered
Part of Product is missing
Non-receipt of Invoice / Warranty
Returns will not be accepted under the following conditions:

Product is damaged due to misuse/overuse
Consumable Product
Returned without original packaging including, price tags, labels, original packing, freebies and other accessories.
Serial Number is tampered
Defective products that are covered under Seller/Manufacturer’s warranty and reported after 10-days.
Damaged products reported after 2-days.
Product or box is damaged due to misuse or incidental damage because of malfunctioning of product.
Product is used or worn or altered